Managed Service Provider (MSP) Software, Hardware, Services and Research Papers

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Managed Service Provider (MSP)

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The Seven Major Obstacles on the Road to Managed Services

by N-able Technologies

December 01, 2009 - (Free Research) Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits

(WHITE PAPER)

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Collision-Free Residential Access: Deliver High Throughput, Reliability, and Scalability with Point-to-Multipoint Wireless Broadband Networks

by Motorola, Inc.

December 01, 2009 - (Free Research) In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors.

(WHITE PAPER)

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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach

by Sprint

July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.

(ANALYST REPORT)

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Two Paths to Service Class Packet Optical

by ECI Telecom

September 01, 2009 - (Free Research) As services shift to IP protocols and bandwidth demands grow, Wireline Telcos and Cable MSOs alike must evolve their infrastructures to become IP centric. Read this whitepaper to learn more about the two paths service providers are taking to get to this new infrastructure and how they both end up in the same place.

(WHITE PAPER)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT

by Dorado Software

November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Eco-sustainable Wireless Networks: Ready for Prime Time

by Alcatel-Lucent

October 02, 2009 - (Free Research) Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money.

(WHITE PAPER)

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What Do Application Developers Want?

by Alcatel-Lucent

October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers.

(PODCAST)

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Why Do Network Providers Need Application Developers?

by Alcatel-Lucent

October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers.

(PODCAST)

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Strategic Steps for Moving to LTE

by Alcatel-Lucent

September 24, 2009 - (Free Research) The growing success of mobile data services and the success of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This videocast takes a look at how LTE, the next generation of wireless networking, is dealing with these challenges while taking the user experience to the next level.

(VIDEO)

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E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture

by Alcatel-Lucent

September 02, 2009 - (Free Research) Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture.

(EGUIDE)

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Finding Value in Services: A Navigational Guide

by Alcatel-Lucent

May 08, 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.

(ANALYST REPORT)

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Services Access and Onboarding: The New Game for Network Providers

by Alcatel-Lucent

March 26, 2009 - (Free Research) This paper examines issues that are driving industry interest in services access and onboarding; factors that impact successful implementation; key business model considerations and how they impact the business, technical, operational, and partnership dimensions; and steps that Network Operators can take to ensure they maximize benifits.

(WHITE PAPER)

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Accelerated Process Development and Execution in Large IP Service and Network Migration Programs

by Alcatel-Lucent

March 26, 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.

(WHITE PAPER)

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Managed Services Delivery: From Packets to Applications

by Blue Coat

April 29, 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.

(ANALYST REPORT)

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