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Still Struggling to Reduce Call Center Costs without Losing Customers?
by SAP AG
February 01, 2008
- (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.
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Podcast: File Virtualization FAQ with Jeff Boles
by F5 Networks UK
September 08, 2009
- (Free Research) In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files.
(PODCAST)
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SearchCIO.com eBook: Unlock Outsourcing Potential and Change
by SearchCIO.com
May 04, 2009
- (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
(EBOOK)
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AT&T's Video in the Enterprise Webcast
by AT&T Corp
October 27, 2009
- (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network.
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Best Practices for a Data Warehouse on Oracle Database 11g
by Oracle Corporation
January 19, 2009
- (Free Research) In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.
(WHITE PAPER)
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Wireless Broadband Solutions -- The Right Technology for Service Providers
by Motorola, Inc.
August 21, 2009
- (Free Research) In this webinar, Ray Savage presents Motorola wireless broadband solutions designed especially for service providers. Specifically, Ray covers Motorola's Point to Multi-Point (PMP) solutions. These solutions will be compared with competing, unsynchronized technologies. Watch this webinar to learn more.
(WEBCAST)
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Strategic Steps for Moving to LTE
by Alcatel-Lucent
September 24, 2009
- (Free Research) The growing success of mobile data services and the success of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This videocast takes a look at how LTE, the next generation of wireless networking, is dealing with these challenges while taking the user experience to the next level.
(VIDEO)
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Catalog Based Services: A New Paradigm in Enterprise Application
by Wipro Technologies
August 11, 2009
- (Free Research) This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO.
(WHITE PAPER)
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Next steps for business intelligence
by IBM
September 25, 2009
- (Free Research) To find out more about how organizations can take the next steps with their BI initiatives, SearchDataManagement.com turned to Boris Evelson of Forrester Research. In this videocast, Boris will reveal some of the most important emerging trends in BI today and how organizations should start planning to take advantage of next-generation BI.
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Best Practices for SAP Upgrades & Migrations with HP and Novell
by Hewlett-Packard Company
October 02, 2009
- (Free Research) Join experts from HP and Novell in this webcast as they discuss how to empower your SAP solutions, deliver the right information to the right people at the right time, and execute upgrades and migrations successfully.
(WEBCAST)
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Optimizing Agile for Your Organization
by Construx Software
September 01, 2008
- (Free Research) This white paper will outline the major organizational, cultural, and project considerations that are critical to a successful Agile adoption.
(WHITE PAPER)
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File Virtualization FAQ Podcast with Jeff Boles
by F5 Networks, Inc.
September 08, 2009
- (Free Research) In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files.
(PODCAST)
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Rethinking Business Continuity and High Availability in Storage
by Hewlett-Packard Company
August 31, 2009
- (Free Research) This comprehensive Webcast explores new methods for business continuity and walks you through how to approach and manage the various aspects of creating a continuity strategy with snapshot assisted backup and virtualisation tools. View this Webcast to learn more.
(WEBCAST)
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Consolidate Management Software and Reduce Cost
by IBM
July 27, 2009
- (Free Research) This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.
(WEBCAST)
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Building Blocks for Enterprise Business Architecture
by Infosys Technologies Limited
September 01, 2008
- (Free Research) We evaluate the established meta-models and frameworks of enterprise business architecture, and extract the key ingredients to build an innovative meta-model.
(JOURNAL ARTICLE)
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How to Use the Six Laws of Persuasion during a Negotiation
by Global Knowledge
October 2006
- (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
(WHITE PAPER)
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CIO Decisions Ezine Vol. 2
by CIO Decisions
September 2008
- (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
(EZINE)
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Preparing to Stay in Business - Storage Continuity Critical in 24-Hour World
by CDW Corporation
September 2009
- (Free Research) You probably think it couldn't happen to you, but disastrous events occur more often than not. Perhaps not a hurricane or earthquake or malicious attack, but there are potential risks for every business. Developing a solid data-recovery plan can keep your business up and running in the event of a disaster or other unfortunate event.
(WHITE PAPER)
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The Great Virtualization Dilemma of the Next Decade: What You Need to Know
by Dell, Inc. and Intel
February 2009
- (Free Research) Despite progress in Virtualization, much development still remains. With predications that virtualization will become pervasive, this research highlights forthcoming challenges and strategic issues facing IT planners.
(ANALYST REPORT)
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Automating Data Flows to Your Business Intelligence System
by Tidal Software
December 2009
- (Free Research) This paper discusses Bad data, or data that is not current, has another, broader impact in leading to distrust of the system. And when the BI system cannot be fully relied on, its uses rapidly become limited. Read on to learn how to achieve trustworthy BI with complete, in-depth visibility and full control over the fragile dataflow processes.
(WHITE PAPER)
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Ride the Express Lane in the Journey to Speed ITIL® Adoption
by BMC Software, Inc
June 2009
- (Free Research) The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
(WHITE PAPER)
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Oracle Hyperion Performance Scorecard
by Oracle Corporation
December 2008
- (Free Research) To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.
(DATA SHEET)
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DR Planning and Best Practices for 2010: Everything you NEED to know - in 30 minutes
by Double-Take Software
December 2009
- (Free Research) 2010 is just around the corner. Take 30 minutes out of your busy schedule to attend this live webinar and make sure you put the right DR and Business Continuity plan in place for next year.
(WEBCAST)
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Warehouse Management Today: Balancing Financial Pressures and Growing Demands
by SAP AG
January 2009
- (Free Research) This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs.
(WHITE PAPER)
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Energizing Utilities For The Economic Stimulus Plan: Strategies For Greater Energy Efficiency and Sustainability
by SAP AG
June 2009
- (Free Research) This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate.
(WHITE PAPER)
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